Request mediation of the claim - Resolutions - Mercado Pago Developers
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Request claim mediation

POST

https://api.mercadopago.com/post-purchase/v1/claims/{claim_id}/open-dispute
This endpoint allows searching, through a valid token, requesting mediation in the claim opened by the user.
Request's parameters
PATH
claim_id
number

REQUIRED

Claim ID. Unique identifier used to reference a specific claim in the system, essential for tracking and managing these claims.
Response parameters
status
number
Shows the status of the mediation requested in the claim opened by the user.
message
string
Displays the message related to the status of the mediation requested in the claim.
Request
curl -X POST \
    'https://api.mercadopago.com/post-purchase/v1/claims/{claim_id}/open-dispute'\
    -H 'Content-Type: application/json' \
       -H 'Authorization: Bearer TEST-8971*********918-01191*********5874530a4*********4799fdf-1*********' \
    
Sample answer
{
  "status": 201,
  "message": "DISPUTE_CREATED"
}