How to use the report?
Once the report is ready and downloaded, you will have a file to review the spreadsheets or import into the reconciliation program you use.
To review the report we recommend downloading it in .csv format to open it in the program that you view it. Configure your program to support the UTF-8 format, so you avoid reading problems.
What does the report contain?
The report is composed by:
|Initial Available Balance
The detail of the money releases that includes the initial balance.
Money blocks due to disputes.
Unlocks for the resolution of disputes.
The sum of the operations that make up each section.
It is the final result composed of the sum of all subtotals.
That is to say:
Release + subtotal
Block + subtotal
Unblock = Resultado total
In addition, the report reflects the accounting concepts of owe (money you must pay) and will have (money you must collect) in two columns, one for each concept:
Your owe will be seen in the
You will see the available balance from the released transactions in the
NET_CREDIT (credited) and
NET_DEBIT (debited) columns, depending on whether the amount is positive or negative. You will also see there the gross amount and the financing costs, taxes and shipping costs that we deducted to reach the net amount.
Do you want to add details to the operations view?
Select the columns you want to export and include in the Report Settings, depending on what you want to analyze and reconcile.
What happens if a withdrawal fails?
If this happens, the report is still valid. The money goes back to your account and the transaction will appear in the report as a new line in the
Note how the available balance report is composed in this example to identify the sections and read your own reports:
The default version will show an extended view of the columns. The final report will have as much detail as possible. If you want less detail or there are columns that do not help you to reconcile, you can modify which ones to include and which not in the Settings.